Privacy Policy

At CompareEstatesAgents.co.uk, we're committed to protecting and respecting your privacy. This policy details the types of personal data we may collect about you when you interact with us. It also explains how we'll store and handle that data, and keep it safe. We understand that there’s a lot of information here, but we want you to be fully informed about your rights, and how CompareEstatesAgents.co.uk uses your data.

For clarity, CompareEstatesAgents.co.uk, which is operated from Glasgow, will be referred to as “we”, “our”, or “us” in this policy. If you have any questions regarding this policy, please contact us via email at info@compareestatesagents.co.uk, or phone us on 01412 660648.

The Legal Basis for Processing Your Data

We process your data in a manner that complies with the EU General Data Protection Regulation (GDPR), as adopted by the UK in its data protection laws. We process personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
• You submit reviews via Google Rating or other platforms.
• Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

What Information Do We Collect?

We collect information about you when you register with us, use our services, or provide it directly to us. This includes information you provide when you register an account, subscribe to our newsletter, or contact us for customer support. The information we collect may include your name, address, email address, phone number, and any other details you choose to share with us.

How Do We Use Your Information?

We may use your information to:

• Provide, operate, and maintain our services
• Improve, personalise, and expand our services
• Understand and analyse how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

How Do We Store Your Data?

CompareEstatesAgents.co.uk is committed to ensuring the security of your data. We have implemented robust technical and organisational measures to secure your personal data from accidental loss and from unauthorised access, use, alteration, and disclosure.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on [insert date]. By continuing to use our services or providing us with your personal data after these changes, you signify your acceptance of our revised privacy policy.

How to Contact Us

If you have any questions about CompareEstatesAgents.co.uk’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us at: info@compareestatesagents.co.uk
• Call us: 01412 660648
• Or write to us at: Glasgow

Thank you for choosing CompareEstatesAgents.co.uk. We are committed to protecting your privacy and ensuring the security of your personal information.